Office 2016 offline address book not updating

Use Cached Exchange Mode to work with items in your Microsoft Exchange Server mailbox even when your network connection is slow or unavailable.

You cannot use Cached Exchange Mode with a POP or IMAP account.

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In this mode, a copy of your mailbox is saved on your computer.

This copy provides quick access to your data, and it is frequently updated with the server that runs Microsoft Exchange.

If you want to turn off Cached Exchange Mode, repeat the steps, but clear Use Cached Exchange Mode.

By default, 12 months of your email is available offline, but you can control how much mail is kept offline.

Top of page Shared folders include Exchange Public Folders, Share Point folders, or another person's Exchange folders when you’re using Delegate Access.

By default, when Cached Exchange Mode is turned on, a local copy of shared folders is downloaded to your computer.To change whether shared folders or Public Folders are downloaded when Cached Exchange Mode is turned on, do the following: Cached Exchange Mode enables a better experience when you use an Exchange account.When you are using Cached Exchange Mode, an email message may remain in the Outbox for up to one minute until the next synchronization with the server that runs Exchange occurs.If you want to send the message immediately, do the following: In addition to Exchange folders, Cached Exchange Mode works with shared folders.Examples of shared folders include another person's Exchange folders when you are using Delegate Access, or Share Point folders.To turn on or off shared folder support when you are using Cached Exchange Mode, do the following: Cached Exchange Mode provides you with a better experience when you use a Microsoft Exchange account. This copy provides quick access to your data and is frequently updated with the mail server.

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